Shipping policy

At ComfyCore, we offer free worldwide shipping on all orders.

We’re committed to getting your order to you as quickly and smoothly as possible.

1. Free Worldwide Shipping

We provide free standard shipping worldwide on all orders, with no minimum spend required.

Shipping times may vary depending on your location, local customs processing, and carrier conditions.

2. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

During peak periods (such as sales, holidays, or product launches), processing times may be slightly longer.

3. Estimated Delivery Times

Estimated delivery times (after dispatch) are:

  • Australia & New Zealand: 5–10 business days

  • United States & Canada: 7–14 business days

  • United Kingdom & Europe: 7–14 business days

  • Middle East: 8–16 business days

  • Asia: 6–12 business days

  • Rest of World: 10–20 business days

Please note: These are estimated delivery windows and are not guaranteed.

4. Tracking Your Order

Once your order ships, you’ll receive a tracking link by email so you can follow your delivery in real time.

If you do not receive your tracking email within a few days of placing your order, please check your spam/junk folder or contact us.

 

5. Shipping Delays

While we work hard to deliver orders on time, delays may occur due to:

  • Customs clearance

  • Local courier delays

  • High shipping volumes

  • Weather disruptions

  • Incorrect address details provided at checkout

We appreciate your patience and understanding in these situations.

6. Incorrect Shipping Address

Please make sure your shipping address is entered correctly at checkout.

If an incorrect or incomplete address is provided and the order is returned or cannot be delivered, ComfyCore is not responsible for the loss.

If you notice an error in your address, contact us as soon as possible at [your support email] and we’ll do our best to help before the order ships.

7. Lost or Stolen Parcels

Once an order is marked as delivered by the shipping carrier, ComfyCore is not responsible for lost or stolen parcels.

If your tracking shows delivered but you have not received your package, we recommend:

  • Checking around your delivery location

  • Asking household members or neighbors

  • Contacting the local courier directly

If you still need help, contact us and we’ll assist where possible.

8. Split Shipments

In some cases, orders may be shipped in separate packages depending on stock availability or warehouse location.

If this happens, you will receive tracking information for each shipment.

9. Contact Us

If you have any questions about shipping, please contact our support team:

Email: shape.business@outlook.com
Brand: ComfyCore